Customer Service Representative

Pay: $14.00 Per Hour
BETHLEHEM, Pennsylvania
Posting date: 4/20/2021
Job ID: 26355


STI Bethlehem

Job Description
Job Description

Customer Service Representative

Earn up to $16.80 per hour / Bi-lingual $18.00 per hour

Walk-in between 10am and 4pm Monday through Friday for an interview

About Us

Opportunity is everything.

At ISS, we're passionate about connecting great talent with great companies across North America. We take an associate-first approach because when our associates succeed, our clients succeed. If you’re looking to grow your career, or just need a part-time gig, you’ve come to the right place. We’ve got thousands of job opportunities available at amazing companies across the country. Plus, we offer benefits that provide better lives, both on and off the clock. Medical and dental are just the beginning. From free online education programs to financial tools, we provide the opportunities, programs, and community resources our associates need to be successful, productive, and fulfilled.

If you’re ready for your next challenge, we’re ready to be your Opportunity Engine. Let’s work together.

About the Position

  1. client is a leader in the Call Center industry providing world class customer service nationally. They are currently looking to bring on energetic and positive individuals to grow their customer support teams.

Job Duties and Responsibilities:

  • Maintaining a positive, empathetic and professional attitude toward customers at all times.
  • Communicating with customers through various channels.
  • Providing helpful information, answer questions and respond to complaints.
  • Managing large amounts of incoming calls.
  • Contributing to team metrics by accomplishing individual goals.


  • Highschool Diploma or GED required.
  • Basic computer skills including MS office.
  • Strong attention to detail.
  • Open availability Mon thru Sun 9a-10p.
  • Bilingual a plus.
  • Must Satisfy Background and Drug Test Requirements


Benefits and Perks

  • Weekly Pay of $14/hr PLUS incentives for working nights and weekends!
  • Monday-Friday 5pm - close. Additional 20% of base pay after completing required training period
  • Saturday and Sunday - Additional 20% of base pay after completing required training period.
  • Day 1 Benefits: Health, Dental, Vision and Life Insurance.
  • Opportunity for advancement.
  • Positive work environment.
  • Temp-to-Permanent Opportunity
  • Next Step U – Free online classes
  • Monthly incentives.

Workplace safety is Top of Mind. Your health and safety always come first. Rigorous and regular cleanings including antiviral fogging and deep electrostatic cleanings are administered weekly. Face masks are required on site, social distancing measures are in place throughout the building and temperature scanning is mandatory whenever anyone enters the building.

If you have the above experience and are immediately available, please apply NOW for consideration.


Disability Accommodations

As an equal opportunity employer, ISS is committed to a diverse workforce and to a barrier-free application process. As part of the ISS Accessibility Policy, if you have a disability and are having issues accessing any portion of our website or in applying for a job, please contact us for direct assistance by sending an email to Include your name, phone number, email address and the nature of your issue. Only communications regarding disability access issues will receive a response. A member of our staff will be in contact with you within 48 business hours, Monday-Friday, excluding holidays, to discuss the information you have provided and to help you complete your inquiry. Thank you for your patience and our team is looking forward to assisting you.

Consent to Contact

  1. By applying with ISS, submitting a job application and/or clicking “Click Here For 5 Minute Application” anywhere on this page, you consent and allow ISS and its agents to contact you at the telephone number provided, by text message, voice call, automated dialer, pre-recorded call or any other method, regarding job opportunities, and agree and authorize that ISS may use automated calls or texts to alert you of interview dates, start date reminders or any other job related communications.
  2. By submitting your Indeed profile to ISS and applying for this position, you are confirming that the telephone number you provide in your Indeed profile and job application belong to you and that you have the authorization to provide consent that this number be used as your contact method. You also confirm that this is the number you are requesting we use to contact you and you give your unrestricted consent to ISS that will allow them to make pre-recorded calls, texts calls using an automated dialer or automated texts to this telephone number.
  3. You also understand and agree you are required to notify ISS in writing of any changes to the provided phone number or the above consent. This includes, but is not limited to, informing ISS if you no longer own or control the telephone number you are providing. You agree to indemnify ISS against any damages that it incurs for your failing to provide changes to your phone number or your consent. You can opt out of receiving these communications any time by simply pressing 3 during an automated call, or entering STOP after a text message.

Ready for your next Opportunity?

To apply for one of our opportunities offered by Integrity Staffing Solutions, please click the apply button and then follow the steps following the application.